Warranty: All of our new products come with a one year warranty.6 month warranty on refurbished products.
Return & Exchange Policy
Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase. If you need to return or exchange the item, please contact us within 7 days of receipt of your purchase. Items must be returned in new, unused and resalable condition, and in its original packaging. Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping, our actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Original shipping costs may be waived if exchanging for another item of same or greater value.
Warranty Terms: 12 Months Includes: All electrical, electronics, mechanical, batteries(pro-rated)
Warranty Exclusions: The following are wear items and are not warranted:Plastic shrouds and covers,seat upholstery and arm pads,brakes,wheel bearings and tires, any basket or attachments. In an unlikely event should you require warranty we will replace the part free. Warranty does not cover labor from third party. Labor is free if shipped back to our repair center. Exceeding users weight restrictions as per specifications of the product voids warranty. The above terms are valid if the mobility device is used as directed. If the mobility device is modified in any way, all terms of this warranty are void.